✦ Commerce Intelligence Layer

Turn Commerce Data Into Revenue Growth Opportunities

Monitor performance, uncover trends, predict outcomes and receive AI-powered recommendations across customers, products, vendors, inventory and operations from a single commerce intelligence platform.

Real-Time Commerce Intelligence
Sub-second pulse across GMV, orders and operations.
AI-Powered Recommendations
Agents surface the next best action per cohort.
🔮
Predictive Analytics
Forecasts revenue, demand, churn and risk.
👔
Executive Decision Support
Auto-summaries and explanations in plain language.
analytics.bloomcommerceos.io / executive
Revenue (LTM)
₹48.2 Cr
+12.4%
Orders
12,480
+5.2%
Customers
184K
+3.1%
Vendor Score
92.4%
+1.2%
Revenue · 30d actual + 14d forecast+8.6%
Revenue ↑ 12.4% w/w · Driver: ₹2.1 Cr from auto-parts category
🔮Demand forecast: stock 18% more brake pads for next Tuesday
🛡️Churn risk: 412 customers in “gold” cohort haven't bought in 30 d
AI Analytics Copilot
Grounded in your live data
“What is impacting revenue this week?”
Copilot: Revenue is up +12.4% w/w. Top driver: Brakes & Pads (₹2.1 Cr, +18%). Top drag: Lubricants (−4%, stockouts in N1 warehouse). Want me to open the lubricants cohort?
Open cohortDraft brief
The shift

Traditional reporting tells you what happened — BloomCommerceOS tells you what to do next

Four shifts that turn analytics from a rear-view report into a forward-looking growth engine.

Then
Traditional reports
Now
✦ BloomCommerceOS Intelligence
Historical data only
Predictive recommendations
Manual analysis
AI-generated insights
Static dashboards
Real-time operational intelligence
Reactive decisions
Proactive recommendations
Modules

Commerce intelligence modules

Six categories covering revenue, customers, products, vendors, inventory and operations — all on the same operating core.

💰

Revenue Intelligence

  • Revenue trends
  • Revenue forecasting
  • Sales performance
  • Growth opportunities
  • Margin analysis
👥

Customer Intelligence

  • Customer segmentation
  • Lifetime value
  • Retention analysis
  • Churn prediction
  • Behavioral insights
📦

Product Intelligence

  • Product performance
  • Best sellers
  • Underperforming products
  • Cross-sell opportunities
  • Product demand trends
🤝

Vendor Intelligence

  • Vendor scorecards
  • Performance rankings
  • Settlement trends
  • Marketplace contribution
🏬

Inventory Intelligence

  • Stock forecasting
  • Replenishment insights
  • Inventory aging
  • Dead stock identification
⚙️

Operations Intelligence

  • Order fulfillment
  • Delivery performance
  • Operational bottlenecks
  • SLA monitoring
✦ AI-native

AI that explains your business

Six specialised agents that act on live commerce data — revenue, customer, product, inventory, vendor and executive.

✦ Powered by AI Agents + RAG + Predictive Analytics
📈

Revenue Intelligence Agent

Identifies growth opportunities across cohorts, channels and SKUs.

🎯

Customer Intelligence Agent

Predicts churn risks and surfaces retention plays per segment.

📦

Product Intelligence Agent

Recommends catalog optimisations — bundles, copy, taxonomy.

🔮

Inventory Intelligence Agent

Forecasts stock shortages before they reach the customer.

🤝

Vendor Intelligence Agent

Monitors marketplace performance and flags underperformers.

👔

Executive Intelligence Agent

Summarises business performance automatically — auto-generated weekly briefings.

Executive view

Executive-level visibility

Eight KPIs across GMV, revenue, customers, vendors, inventory and growth — with live trend deltas.

GMV (LTM)
₹48.2 Cr
+12.4%
Net Revenue
₹6.8 Cr
+8.6%
Orders
12,480
+5.2%
Customers
184K
+3.1%
Vendor Performance
92.4%
+1.2%
Inventory Health
87%
−2.4%
Marketplace Growth
+28%
+4.1%
Customer Retention
62%
+0.8%
Predictive

See what happens before it happens

Six forecasting capabilities — revenue, demand, inventory, churn, vendor risk and seasonality.

💰

Revenue Forecasting

Predict future revenue with confidence bands per channel and brand.

📊

Demand Forecasting

Predict product demand at SKU level — feed catalog and ad planning.

🏬

Inventory Forecasting

Prevent stockouts and over-orders with horizon-aware models.

🚪

Customer Churn Prediction

Retain high-value customers — surface risk per cohort and reason code.

⚠️

Vendor Risk Prediction

Detect operational risks across catalog, delivery and chargebacks.

📅

Seasonal Trend Forecasting

Prepare for demand spikes — drops, festivals, sales seasons.

Anomalies

AI detects problems before they become expensive

Six anomaly classes pre-tuned for commerce — revenue, inventory, vendor, churn, conversion and SLA.

📉

Revenue Drop Alert

Critical
Auto-parts category −18% vs forecast
🏬

Inventory Risk Alert

Watch
23 SKUs forecast to stock out in 7 days
🤝

Vendor Performance Alert

Watch
5 vendors below SLA · ATC-Wheels at 78%
🚪

Customer Churn Alert

Watch
412 “gold” customers inactive 30+ days
🛒

Conversion Decline Alert

Info
PLP→PDP conversion −4.2% on mobile
🚚

Delivery SLA Alert

Critical
62 shipments at risk · 4 zones flagged
Live ops

Real-time commerce pulse

Eight live widgets — orders, revenue, inventory, vendor, customer, marketplace, conversion and alerts.

🧾

Active Orders

Info
412 in fulfillment
💰

Live Revenue

OK
₹3.2 L in last hour
🏬

Inventory Health

Watch
87% in stock
🤝

Vendor Activity

OK
284 vendors online
👥

Customer Activity

Info
9,182 sessions
🌐

Marketplace Health

OK
Score 94 / 100
📈

Conversion Metrics

Info
Visit→Buy 4.6%
🚨

Operational Alerts

Critical
3 active · 1 critical
Architecture

Built on enterprise commerce intelligence architecture

Seven layers — from commerce channels through Kafka, analytics, AI and dashboards — to business users.

Commerce Channels
WebMobileMarketplacePOSPartner
Data Collection Layer
SDKsWebhooksETL
Event Streaming
KafkaStreamsReplays
Analytics Engine
OLAPMaterialised viewsAggregations
AI Intelligence Layer
RAGAI AgentsPredictive Models
Dashboards & Reports
ExecutiveOperationsSelf-service
Business Users
LeadersOpsFinanceMarketing
Real-TimeEvent-DrivenAI-PoweredCloud Native
Self-service

Create reports without technical teams

Eight capabilities so every team can build, schedule, export and share — without an analyst queue.

🧩

Custom Dashboards

Build per-team dashboards — pin the KPIs that matter.

🖱️

Drag & Drop Reports

Compose reports visually — no SQL, no analyst queue.

🗓️

Scheduled Reports

Recurring snapshots delivered when leaders need them.

📄

PDF Exports

Boardroom-quality PDFs with brand-aware theming.

📊

Excel Exports

Pivot-ready exports for finance and analyst workflows.

✉️

Email Reports

Personalised email digests per role and territory.

🔌

API Access

Hit every metric through the same composable API.

🔗

Data Connectors

Bring data in from BigQuery, Snowflake, Sheets and more.

KPI library

Track every metric that matters

Eight pre-built KPI categories — sales, customer, vendor, marketplace, inventory, finance, ops and AI.

Sales KPIs

GMVRevenueAOVConversion rateDiscount %

Customer KPIs

LTVRetentionRepeat rateChurnNPS

Vendor KPIs

Fulfillment rateReturn rateOn-time %Vendor score

Marketplace KPIs

Active vendorsTake rateMarketplace health

Inventory KPIs

Stock coverTurnoverDead stockAging

Financial KPIs

MarginPayout cycleOutstandingSettlement variance

Operational KPIs

SLALead timeFirst-attempt delivery

AI Performance KPIs

Forecast accuracyRecommendation liftAgent resolution
Use cases

Industry intelligence built in

Pre-tuned dashboards, KPIs and AI prompts for the eight verticals BloomCommerceOS runs on.

🛒

Retail

Storefronts, loyalty, promotions and unified inventory.

🥦

Grocery

Fast repeat ordering, scheduled delivery, pantry reorders.

👗

Fashion

Drops, lookbooks and returns-aware operations.

📱

Electronics

Spec-rich PDPs, warranties and authorised reseller maps.

🏥

Healthcare

Catalog plus appointments, compliance-aware flows.

🚗

Automotive

Fitment search, dealer locator, service bookings.

🏭

B2B Distribution

Dealer networks, quotes, contracts and credit.

🌐

Multi-Vendor Marketplaces

Vendor, settlement and commission control plane.

The difference

Why BloomCommerceOS vs Tableau, Power BI or Shopify Analytics?

BI tools are commerce-agnostic and slow. Storefront analytics are commerce-aware but shallow. BloomCommerceOS is both deep and AI-native.

CapabilityTableauPower BIShopify AnalyticsTraditional ReportsBloomCommerceOS
Commerce-Specific KPIsCustomCustomLimitedLimited
Real-Time DataLimitedLimitedLimited
AI RecommendationsLimitedLimitedLimited
Predictive AnalyticsAdd-onAdd-on
Marketplace IntelligenceCustomCustom
Vendor IntelligenceCustomCustom
Agentic Insights
Embedded AnalyticsAdd-onAdd-onLimited
Outcomes

From reporting to revenue growth

What leadership measures — and what BloomCommerceOS moves.

Faster Decisions

Real-time intelligence — leaders act on live signal, not month-end PDFs.

📈

Increased Revenue

Growth recommendations across cohorts, products and vendors.

🏬

Better Inventory Planning

Forecasting and optimisation cut stockouts and dead stock.

🤝

Improved Vendor Performance

Vendor intelligence lifts SLA and growth conversations.

💎

Reduced Churn

Customer retention insights — risk per cohort, plays per segment.

📉

Lower Operational Costs

Automation and anomaly detection replace manual investigation.

Surfaces

Six analytics surfaces your team will actually open every day

Executive, revenue, customer, inventory, AI insights and marketplace — production-quality commerce data.

Executive Dashboard
Executive DashboardLive

GMV, revenue, vendor and customer KPIs at a glance.

Revenue Analytics
Revenue AnalyticsLive

Cohort, channel and brand revenue with forecasts.

Customer Intelligence
Customer IntelligenceLive

Segmentation, LTV and churn risk by cohort.

Inventory Forecasting
Inventory ForecastingLive

Stock horizon, replenishment and dead-stock insight.

AI Insights Center
AI Insights CenterLive

Auto-summaries, recommended actions and ask-mode.

Marketplace Intelligence
Marketplace IntelligenceLive

Vendor mix, take rate and growth opportunities.

✦ Commerce Intelligence Layer

Turn every commerce decision into a data-driven decision

Unify analytics, forecasting, AI recommendations and operational intelligence in one commerce intelligence platform.

Book Personalized Demo →Download Analytics Overview